Call Center Help Desk

Inbound Call Center Services that Reduce Costs and Increase Efficiency

Outsourcing an inbound call center solution is the easiest way to improve efficiency and reduce costs. Over half of call center costs are a direct result of salary and benefits paid to employees. It is clear that costs can be reduced by improving efficiency in this area. Gerber NCS call center services can help a business achieve top quality customer satisfaction while reducing the bottom line.

Benefits include:

• Reduced Costs and Increased Efficiency
• Easily Implemented, Managed and Changed

Example of your potential need:

• Take sales orders
• Provide customer service
• Provide technical support
• Generate and qualify inbound leads
• Process applications
• Take recorded statements
• Schedule appointments
• Respond to and manage email
• Provide answering/messaging services