Roadside Assistance
Gerber NCS Roadside Assistance Services provides fast-response road service programs. These services are designed to provide quick, courteous, and cost-effective emergency towing and road services. Professional road service providers will get drivers the help they need 24 hours a day, 365 days a year. If Gerber NCS cannot get the vehicle back on the road quickly, they will tow the vehicle to a repair facility.
When it comes to concierge service Gerber NCS stands out above the rest. Our high level of attention and follow up procedures have earned us the title as the “Virtual Passenger”. You can rest assured that your customer will not be left stranded alone when the unfortunate happens if Gerber NCS administers your roadside program.
The following summarizes the primary benefits that will be achieved through a partnership with Gerber NCS:
- Nationwide network of 30,000+ service members
- Control costs
- Network can handle light, medium and heavy duty service
- Mechanical first aid
- Emergency towing
- Jump start
- Tire Change
- Emergency fuel, oil and water delivery
- Lockout service
- Expedited resolution
- Ability to tow vehicle from accident scene to preferred body shop (DRP)
- Online claim entry and tracking capability
- IT service for integration
- Wide array of statistic reports, & report customizing available
- Flexibility to set dollar amount limits
- Detailed set up of client requirements