Boyd CEO “Glass Acquisitions Represent Opportunity for Future”

More glass company acquisitions could be in Boyd Group’s future, said Brock Bulbuck, CEO. However, right now, Canadian-based Boyd Group Income Fund, parent company to Gerber Collision & Glass, Glass America and Hansen Collision and Glass, is focused on integrating the glass businesses it has acquired over the last year, Bulbuck said.

“When we acquired Netcost Claims Services (a third-party automotive glass claims distributor) it had an in-house call center,” Bulbuck explained in a company conference call Friday. “Our preexisting company, Gerber National Glass Services, outsourced its call center. The integration of those two businesses required that we ramp up resources of our in-house call center into training mode while at the same time maintaining the third-party call center. So the bottom line is that we are carrying more resources than we need to carry over the integration and transition period. That should moderate over a number of a quarters.”

Netcost is transitioning into a part of the Gerber National Glass Services brand.

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